Welcome to The Plug Distribution’s Shipping and Delivery Policies page. We are dedicated to providing our customers with efficient and reliable shipping services to ensure your products arrive promptly and in perfect condition. Please review the following information to understand our shipping processes, delivery schedules, and policies.

Order Processing Time

At The Plug Distribution, we work diligently to process all orders swiftly so you can receive your products as soon as possible. Please note that:

• All orders are processed within 3-5 business days after the order is placed. We appreciate your patience and understanding.

Shipping Methods and Delivery Options

We offer a variety of shipping methods to cater to your needs:

• Standard Shipping: Reliable and cost-effective, suitable for most orders.

Local Delivery Schedule

For our valued local customers, we provide convenient local delivery services on specific days:

• Local Delivery Days: Orders placed for local delivery are scheduled for delivery every Tuesday and Thursday. Please ensure that your delivery address is accurate to avoid any delays.

Important Ordering Information

To ensure a smooth and timely delivery process, please consider the following:

• Stock Availability: Our products are in high demand and can sell out quickly. We encourage you to place your orders promptly to avoid stock shortages that may delay processing and delivery times.
• Backorders: Occasionally, items may be back-ordered due to high demand. Even if a product is back-ordered, you are still allowed to purchase it. If this happens, you will be notified, and we will provide an estimated restock date.
• Order Placement Timing: To prevent any hold-ups due to processing times, make sure to submit your orders well before your required delivery date. This proactive approach helps us serve you better and ensures you receive your products when you need them.

Shipping Destinations

We currently ship to the following areas:

• Local Deliveries: Available on Tuesdays and Thursdays within our designated local regions.
• National Shipping: Available through our trusted shipping partners. Shipping times and costs may vary based on destination.

Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment and estimated delivery date.

Contact Us

If you have any questions or need assistance with your order, our customer support team is here to help. Please contact us at:

Email: [email protected]